This is a full-time, on-site role for an Assistant Sales Manager at Lamrin Hotels & Resorts in New Delhi. The position involves assisting with the solicitation and handling of sales opportunities, ensuring business is turned over properly and in a timely fashion for proper service delivery. The role also includes assisting in leading all day-to-day activities related to sales, with a focus on building long-term, value-based customer relationships to achieve sales objectives. The Assistant Sales Manager is expected to achieve personal sales goals.
Key Responsibilities:
• Analyse local market trends and develop new business leads.• Maximise all revenue opportunities.
• Contribute to the selling strategy of the hotel and manage the department's adherence to achieving that strategy.
• Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market.
• Negotiate room rates/packages with corporate clients.
• Ensure the Sales Team Members are developed effectively and generate a culture of high-quality standards and proactive selling.
• Develop and implement creative local marketing channels, including social media sites.
• Work within current business strategies and recognise potential opportunities.
• Communicate with all departments as required within each hotel.
• Attend sales events when required.
• Report on a weekly/monthly basis on appointments, calls made, and lists of business leads.
• Answer customer queries in a timely and suitable manner.
Managing Sales Activities:
• Participates in sales calls with members of the sales team to acquire new business and/or close on business.• Supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).
• Positive attitude and good communication skills.
• Commitment to delivering a high level of customer service.
• Excellent grooming standards.
• Excellent organisational and planning skills.
• Flexibility to respond to a range of different work situations.
• Ability to work under pressure and under own initiative.
• Previous experience in a sales role with the ability to close a sale.
What are we looking for?
• Excellent communication and interpersonal skills.
• Strong knowledge of sales principles and techniques.
• Experience in the hospitality industry.
• Proven track record in achieving sales targets.
• Ability to build and maintain client relationships.
• Proficiency in Microsoft Office.