Privacy Policy

Protecting your privacy is very important to Lamrin Hotels and Resorts. The Privacy Policy is developed to protect your personal information and keep it confidential. Kindly go through the entire policy carefully. By using the site and blog you are providing us with information and you consent to the Privacy Policy. Information is collected in the following instances when you visit our blog, website, mobile website or mobile application.

• When you register on the official website or subscribe to a newsletter.
• When you book a room or fill out the Inquiry form on the website.
• By providing the information to us by participating in a promotion contest or survey.
• By visiting our website.

Mentioned below are the type of information collected in each of these circumstances.
 

When you register on the official website or subscribe to a newsletter.


Personal information collected when you register on our website or subscribe to the newsletter may include but is not limited to: Your name, address, telephone numbers and fax numbers
 

When you book a room or fill out the Inquiry form on the website.

 
When booking a room using Lamrin Hotels & Resorts services it is necessary to have information in order to identify you, contact you and process your purchase and requests. This information usually includes but is not limited to your name, address, phone number, e-mail address, credit card number & expiration date, and language preference. It may also include if you choose to share that information with us, your preferences regarding the delivery of your services such as type of room, type of bed etc.
 

By providing the information to us by participating in a promotion contest or survey.


Lamrin Hotels and Resorts often sponsor promotions, contests and surveys to give users the opportunity to win various prizes and collect feedback to improve services respectively. We may combine personal information from promotions and contests with non-personal information collected through cookies and other means.
 

By visiting our website.


When you use the site our servers may automatically collect non-personal information as you browse our site. This non-personal information may include your internet protocol (IP) address, IP address of your referral site, country, language, browser type, domain name, access time and duration of your session.

We use “cookies” on our websites. Cookies are small text files that are placed on your computer when you visit our site and are stored on your computer by your web browser. Through this web technology, we are able to recognize your system so that we can display advertising that may be of interest to you. It enables us to evaluate our content and services and tailor our websites for visitors based on other information we collect, such as IP addresses, which are numbers associated with your computer whenever you use the Internet. 

Users can change their browser settings to refuse to accept cookies. However, if you change your browser settings to refuse to accept cookies, we cannot tailor the site to meet your needs to the same degree.

Personal information is collected for the following reasons:
1. To provide you with more efficient service.
2. To understand your needs and preferences and customize services and offerings as per your needs.
3. To improve or develop products and services.
4. To manage and develop our business and operations.
 

Third-Party Disclaimer

 
We may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. Any data which is collected on our website, mobile web and/or mobile application during a registration, sign-up or booking process is collected on platforms which comply with the necessary data privacy and security protocols. We, therefore, have no responsibility or liability for the content and activities of these linked sites. However, Lamrin Hotels & Resorts will take appropriate steps to protect the confidentiality of your personal information when dealing with third parties.
 

Subscription policy

 
When you register or subscribe to newsletters you may receive emails with offers and promotions. If you do not wish to receive such offers and information you may unsubscribe or opt out by sending an email to reservations@lamrinhotels.com, using the subject line “Unsubscribe”, and we will act on your request. If you have questions or concerns about our privacy practices or wish to make a request in respect of your personal information please contact us:

Contact information:
reservations@lamrinhotels.com